We’re looking for a highly capable and detail-oriented HR Systems & Data Specialist to manage the technical administration of our key HR platforms: Bob (HRIS), Pixel (Learn Amp - L&D system), and Breezy (recruitment system). This mid-level role is ideal for someone who enjoys blending technical problem-solving with people-focused solutions. You’ll play a pivotal role in ensuring our HR systems are optimized, user-friendly, and providing actionable insights to drive our people strategy forward.
KEY RESPONSIBILITIES
Data & Reporting
- Develop and maintain dashboards, reports, and data visualizations for HR, managers, and leadership teams.
- Provide data insights on key metrics, such as recruitment performance, employee engagement, training effectiveness, and turnover trends.
- Ensure data accuracy and consistency across systems, conducting regular audits as needed.
- Create custom reports to support ad-hoc requests and strategic decision-making.
System Administration
- Serve as the technical administrator for Bob, Pixel, and Breezy, ensuring smooth system functionality and addressing user issues as they arise.
- Regularly review and update system processes to align with evolving business needs and best practices.
- Monitor system integrations, troubleshoot issues, and work with vendors or IT teams to resolve any challenges.
- Manage system upgrades and feature rollouts, ensuring smooth adoption by users.
User Support & Training
- Work with L&D to:
- Act as the go-to resource for employees and managers needing support or guidance on using HR systems.
- Develop user guides, FAQs, and training materials to improve user experience and encourage system adoption.
- Deliver occasional training sessions or one-on-one support for key system features or updates.
Continuous Improvement
- Partner with HR, L&D, and Recruitment teams to identify and implement process improvements using system capabilities.
- Research and recommend enhancements or tools to increase efficiency, automation, and engagement.
- Stay up-to-date on new system features and industry best practices to keep our HR tech stack cutting-edge.
WHAT WE’RE LOOKING FOR
Experience & Skills
- Proven experience in HR systems administration, ideally with Bob (or similar platforms).
- Strong data skills, including reporting, dashboard creation, and data analysis (e.g., Excel, Google Sheets, or similar tools).
- Familiarity with system integrations, workflows, and automation.
- Comfortable troubleshooting technical issues and communicating solutions to non-technical users.
- Ability to manage multiple projects and stakeholders while maintaining attention to detail.
Attributes
- Passionate about creating seamless, people-centric systems and processes.
- Analytical thinker with a strong focus on delivering actionable insights.
- Solutions-focused with a can-do attitude; enjoys problem-solving and tackling challenges head-on.
- A positive team player who encourages and supports others, acting as a cheerleader for new initiatives and improvements.
- Collaborative, resourceful, and eager to learn new technologies.
- Committed to maintaining high standards of data integrity and confidentiality.
#LIPA