Background of the role:
We are seeking an experienced and commercially astute Head of Legal Operations to build and lead the legal operations function at a rapidly growing technology platform provider at the intersection of entertainment and innovation. This senior position is a unique opportunity to shape how a high-performing legal team delivers impact — streamlining legal services, driving smarter risk management, embedding cutting-edge operational efficiency, and powering the company’s strategic expansion on a global scale. You will work closely with the Chief Strategy Officer to design and execute scalable legal processes that support the company’s dynamic growth.
The role is ideal for a senior legal operations professional with a passion for leadership, strategic thinking, and hands-on delivery, who thrives in a fast-paced environment and is ready to take full ownership of the operational agenda for the legal function.
Your responsibilities:
As Head of Legal Operations, you will be responsible for the strategic and operational leadership of legal operations, including:
- Acting as a trusted partner to senior leadership delivering clear, data-driven insights and operational guidance.
- Designing and implementing the company’s legal operations strategy, ensuring alignment with business objectives and regulatory frameworks.
- Leading the implementation of a new Contract Lifecycle Management (CLM) system, with hands-on deployment, adoption, and continuous improvement.
- Managing legal department workflows, systems, budgets, technology solutions, vendor relationships, and reporting processes.
- Supporting legal and business teams on corporate, regulatory, compliance, and governance initiatives by optimizing processes and driving efficiency.
- Implementing and managing contract management, matter management, knowledge management, and e-billing systems.
- Building out a legal operations function within the business, working closely with the legal team to identify knowledge and skills gaps and hire as appropriate.
- Developing and maintaining template documentation, playbooks, process maps, and SOPs to promote scalable and consistent delivery of legal services.
- Managing legal spend, budgeting, forecasting, and external counsel engagement strategies to ensure cost-efficiency.
- Monitoring and reporting on key metrics, KPIs, and service levels to continuously improve legal team performance.
- Building risk management frameworks, policy implementation programs, and training initiatives to raise legal risk awareness across the business.
- Staying ahead of industry best practices, technology innovations, and legal operations trends to proactively enhance the function.
Skills you will require:
We are looking for a strong operational leader who brings both business acumen and a deep understanding of legal department operations. Ideally, you will have:
- At least 5 years' experience in legal operations with a proven track record of driving operational excellence in an in-house legal department.
- Hands-on experience leading the successful implementation and management of a Contract Lifecycle Management (CLM) system.
- Expertise in legal tech systems (CLM, matter management, knowledge management, e-billing, etc.).
- Strong leadership and people management skills with experience building high-performing, service-oriented teams.
- Exceptional project management, financial management, and stakeholder engagement abilities.
- A proactive, hands-on approach with the ability to drive transformation and manage ambiguity in a fast-moving environment.
- A solutions-focused, collaborative mindset with strong analytical and communication skills.
- High standards of professionalism, discretion, and integrity.
What we offer:
In return, we provide a stimulating and rewarding work environment that supports personal growth and innovation:
- The opportunity to shape the legal operations function of a global technology company.
- A collaborative culture where your voice will be heard and your contributions recognized.
- Competitive compensation and benefits, including performance incentives.
- The chance to work on cutting-edge operational challenges in a creative and agile industry.
- Support for ongoing professional development, legal operations certifications, and training.